Privacy Policy
Effective Date: 01/12/2025
1. Introduction & Scope
Welcome to Travel Safe. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or use our website at www.travelsafeguide.com.
By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect information to provide you with the best travel experiences and to improve our services.
2.1 Information You Provide Directly
When you interact with our Site, you may provide us with:
- Personal Details: Name, email address, phone number, postal address
- Account Information: Username, password, and profile preferences
- Payment Information: Credit/debit card details, billing address (processed securely by our payment partners)
- Travel Preferences: Destination interests, travel dates, accommodation preferences
- Communications: Messages you send us via contact forms, email, or customer support
2.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information:
- Technical Data: IP address, browser type and version, operating system, device identifiers
- Usage Data: Pages visited, links clicked, time spent on pages, referral sources
- Location Data: General geographic location based on your IP address (we do not track precise GPS location without your consent)
- Cookies & Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 4)
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To process bookings, reservations, and fulfill your travel requests
- Personalization: To tailor content, recommendations, and offers based on your preferences and travel history
- Payment Processing: To securely process transactions and prevent fraud
- Communication: To send booking confirmations, updates, customer support responses, and newsletters (with your consent)
- Site Improvement: To analyze usage patterns, troubleshoot issues, and enhance user experience
- Marketing: To send promotional offers and travel deals (you can opt out anytime)
- Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights and safety
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site.
4.1 Types of Cookies We Use
- Necessary Cookies: Essential for the Site to function properly (e.g., security, account login)
- Performance Cookies: Help us understand how visitors use our Site through analytics (e.g., Google Analytics)
- Functionality Cookies: Remember your preferences and settings (e.g., language, currency)
- Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness
4.2 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect Site functionality.
To opt out of interest-based advertising, visit:
5. Third-Party Sharing
We may share your information with trusted third parties to provide and improve our services.
5.1 Service Providers
- Booking Platforms: Hotels, airlines, car rental companies, and tour operators to fulfill your reservations
- Payment Processors: Secure payment gateways (e.g., Stripe, PayPal) to process transactions
- Analytics Services: Google Analytics and similar tools to analyze Site usage
- Marketing Partners: Email service providers and advertising platforms to deliver targeted content
5.2 Legal & Safety Reasons
We may disclose your information if required by law, to respond to legal processes, to protect our rights, or to ensure the safety of our users.
5.3 Business Transfers
If Travel Safe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for their own marketing purposes.
6. User Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Restriction: Limit how we process your data in certain circumstances
- Data Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Opt out of marketing communications at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us at info@travelsafeguide.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).
To unsubscribe from marketing emails, click the “Unsubscribe” link in any promotional email.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
- Account Information: Retained while your account is active and for a reasonable period afterward
- Booking Records: Retained for up to 7 years for legal, tax, and accounting purposes
- Marketing Data: Retained until you unsubscribe or request deletion
- Analytics Data: Typically aggregated and anonymized; retained for up to 26 months
After the retention period, we securely delete or anonymize your data.
8. Security Measures
We take the security of your personal information seriously and implement appropriate technical and organizational measures, including:
- Encryption: HTTPS encryption to protect data in transit; encryption of sensitive data at rest
- Access Controls: Restricted access to personal data on a need-to-know basis
- Regular Audits: Periodic security assessments and updates to our systems
- Secure Payment Processing: PCI-DSS compliant payment processors
While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your account credentials confidential.
9. International Transfers
Travel Safe operates globally, and your information may be transferred to and processed in countries outside your own, including countries that may not have the same data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy Decisions recognizing equivalent data protection standards
- Other lawful transfer mechanisms as required by applicable law
10. Children’s Privacy
Travel Safe does not knowingly collect personal information from children under the age of 16 without parental consent. Our services are intended for adults and families traveling with minors.
If you believe we have inadvertently collected information from a child, please contact us at info@travelsafeguide.com, and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will post the updated policy on this page with a new Effective Date.
We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Email: info@travelsafeguide.com
We are here to help and will respond to your inquiries as quickly as possible.
Thank you for trusting Travel Safe with your travel plans. Safe travels!
